About the Event

The retail industry is entering a new era driven by artificial intelligence (AI), changing consumer expectations, and the shift to digital first experiences. AI is transforming every aspect of commerce, from personalized marketing and dynamic pricing to inventory optimization, customer service, and fraud prevention.

At the same time, the industry faces a host of complex challenges: ongoing supply chain volatility, inflationary pressures, evolving data privacy regulations and the rising cost of customer acquisition. In this environment, AI offers a critical advantage: the ability to process vast datasets in real time, surface actionable insights, and drive automated decision making across every function from marketing to merchandising to logistics.

This is a pivotal moment for the industry.

Join us at the Retail ReThink Conclave & Awards 2025 on 13th August 2025 at Holiday INN Mumbai International Airport to explore how artificial intelligence is powering the future of retail. Adapt practical insights from industry leaders and data science experts, discover the latest AI innovations, and learn how forward thinking brands are using AI to gain a competitive edge while delivering exceptional customer experiences and operational excellence.

From hyper personalized marketing to autonomous stores, AI is not just enhancing retail it’s redefining it. Don’t miss your opportunity to be part of the conversation shaping the future of intelligent commerce.

Who Should Attend

CXO, Director, VP, Head, GM of

  • Retail
  • CX or CS
  • Head of Omni Channel
  • E-Commerce
  • Supply Chain
  • Digital
  • Customer Insights and Analytics
  • Marketing – Branding – Commercial
  • Planning / Merchandising
  • IT Tech, Digital Transformation
  • Data & Analytics Teams
  • Retail Operations
  • Store Head

Why Attend?

Understand how AI is shaping the next decade of retail from customer experience to backend logistics.

Hear firsthand from C-level executives, AI pioneers, and innovators from top retail and tech brands.

See demos of cutting-edge retail AI tools including computer vision, conversational AI, and predictive analytics

Gain clarity on what’s real vs. overpromised in the AI landscape and what’s worth investing in now.

Equip your organization with the strategies needed to stay ahead of digital-native disruptors.

Key Themes Addressed

  • 1. Discover how AI is radically transforming retail from personalization and loyalty to localized decision‑making and scalable innovation.
  • 2. Decode what’s driving the new-age, always-on consumer culture, data, psychology, and virality.
  • 3. Real-Time Retail: Winning in a world where demand never sleeps.
  • 4. Serving the Smart Spender: Strategies for winning the value-driven customer with affordability, durability, and sustainability.
  • 5. Strategic sessions and partner slots from top tech enablers and solution providers shaping retail AI.
  • 6. We’re not just talking tech, we’re unpacking the responsibility that comes with it.
  • 7. Retail Under Siege: Theft, fraud & protecting margins with intelligent surveillance.
  • 8. The AI Mirror: What innovation reveals and who gets le behind

🏆 Retail ReThink Awards 2025

👤 Individual Awards

Retail Transformation Leader
Innovative CXO of the Year
AI Leader in Retail Innovation
Social Impact Retail Leader
Trailblazer of the Year
Retail Strategy Leader
Young Leader in Retail & AI
People-Centric Retail Leader
Fashion Retail Leader
Iconic Retail AI Leader (India)

🏢 Organizational Awards

Most Innovative Retail Organization
Best Use of AI in Omnichannel
Retail Tech Partner of the Year
Smart Store of the Year
Customer Retention Innovation
Retail Start-up of the Year
E-commerce Strategy Award
Digital Merchandising Strategy
Retail Engagement Innovation
Retail Visionary Award
Customer-Centric Brand Experience
Best Performing Multichannel Retail
Next-Gen Mall Experience
Future-Ready Retail Workforce
Retail Operations Innovation

Event Highlights